FAQ's
Frequently asked questions
What does a regular cleaning include?
Our General Healthy Green Cleaning process includes a thorough cleaning of all surfaces, floors, countertops, baseboards, mirrors, furniture and windows. Using state-of-the art vacuums with HEPA filtration that can capture up to 99% of all dust and allergens, our professionally trained cleaning consultants will thoroughly rid your home of dust, dirt and contaminants until it's sparkling clean. We clean underneath beds and other furniture. We will move objects on counter tops and shelves in order to clean underneath them. We also cleanse and purify your kitchen and bathrooms with natural cleaning products. To pamper our clients, we provide complementary aromatherapy, complete bedroom turn-down service and a thank you note and chocolate left on your bed.
Do I need to provide my own house cleaning products?
Feng Shui cleaning consultants will always arrive at your home with all cleaning agents, towels, sponges and equipment. However, for sanitary reasons we ask that clients provide some basic cleaning tools of their own. Clients should have a toilet bowl brush, a step stool, and garbage bags.
Must I be at home when you clean my house?
Many of our clients are not home during their Green Home Cleaning appointments. Some clients let us in before they leave for work. Some clients leave keys with their front desk staff or have keys on file at our office. We have some clients who feel more comfortable being home for their Green Home Cleanings. Whatever your preference, we are happy to make your Feng Shui Cleaning experience wonderful and convenient.
What is a Power Cleaning?
Our Power Cleaning service includes everything provided in a General Cleaning, and more. This cleaning is very intense and detailed, and requires at least two cleaning consultants. We clean all kitchen appliances inside and outside, including your refrigerator and oven. We clean inside your kitchen and bathroom cabinets and organize the contents. We perform a full dusting and cleaning of all bookcases, inside and outside of windows if they are safely accessible from the outside, lighting fixtures and ceiling fans, ceiling moldings, and any other surface that might need cleaning.
What types of products do you use?
Feng Shui Cleaning Services uses Eco-friendly and non-toxic cleaning products that are safe for small children and pets. Natural essential oils that uplifting.
Fees are based on the condition and size of the home. It is best to contact the local Feng Shui Cleaning office serving your area for a free estimate. Our sales consultants will complete a complimentary walk through of your home and provide you with details on our healthy cleaning process and provide you with a price for a service that has been created to fit your specific needs.
Are you licensed and insured to perform maid and cleaning services?
Yes, we are licensed and our insurance is the best available.
What if I would like something cleaned or organized that is not part of your house cleaning service?
Feng Shui Cleaning Services offers a wide variety of additional house cleaning service options and special projects that can be tailored to your exact needs. Contact your local Feng Shui Cleaning Service office for more information about specific projects and guidelines.
What is your payment policy?
We require all clients to keep a valid credit card on file in our office. We process all payments on the day of your Healthy Green Home Cleaning appointments.
Is the work of your house cleaning service guaranteed?
Feng Shui Cleaning Services backs all cleaning service work with a 100% Satisfaction Guarantee. If you're unhappy with any area we've cleaned, just call within 24 hours and we'll come back and reclean it free of charge.
Our General Healthy Green Cleaning process includes a thorough cleaning of all surfaces, floors, countertops, baseboards, mirrors, furniture and windows. Using state-of-the art vacuums with HEPA filtration that can capture up to 99% of all dust and allergens, our professionally trained cleaning consultants will thoroughly rid your home of dust, dirt and contaminants until it's sparkling clean. We clean underneath beds and other furniture. We will move objects on counter tops and shelves in order to clean underneath them. We also cleanse and purify your kitchen and bathrooms with natural cleaning products. To pamper our clients, we provide complementary aromatherapy, complete bedroom turn-down service and a thank you note and chocolate left on your bed.
Do I need to provide my own house cleaning products?
Feng Shui cleaning consultants will always arrive at your home with all cleaning agents, towels, sponges and equipment. However, for sanitary reasons we ask that clients provide some basic cleaning tools of their own. Clients should have a toilet bowl brush, a step stool, and garbage bags.
Must I be at home when you clean my house?
Many of our clients are not home during their Green Home Cleaning appointments. Some clients let us in before they leave for work. Some clients leave keys with their front desk staff or have keys on file at our office. We have some clients who feel more comfortable being home for their Green Home Cleanings. Whatever your preference, we are happy to make your Feng Shui Cleaning experience wonderful and convenient.
What is a Power Cleaning?
Our Power Cleaning service includes everything provided in a General Cleaning, and more. This cleaning is very intense and detailed, and requires at least two cleaning consultants. We clean all kitchen appliances inside and outside, including your refrigerator and oven. We clean inside your kitchen and bathroom cabinets and organize the contents. We perform a full dusting and cleaning of all bookcases, inside and outside of windows if they are safely accessible from the outside, lighting fixtures and ceiling fans, ceiling moldings, and any other surface that might need cleaning.
What types of products do you use?
Feng Shui Cleaning Services uses Eco-friendly and non-toxic cleaning products that are safe for small children and pets. Natural essential oils that uplifting.
What are your rates for your house cleaning service?
Fees are based on the condition and size of the home. It is best to contact the local Feng Shui Cleaning office serving your area for a free estimate. Our sales consultants will complete a complimentary walk through of your home and provide you with details on our healthy cleaning process and provide you with a price for a service that has been created to fit your specific needs.
Are you licensed and insured to perform maid and cleaning services?
Yes, we are licensed and our insurance is the best available.
What if I would like something cleaned or organized that is not part of your house cleaning service?
Feng Shui Cleaning Services offers a wide variety of additional house cleaning service options and special projects that can be tailored to your exact needs. Contact your local Feng Shui Cleaning Service office for more information about specific projects and guidelines.
What is your payment policy?
We require all clients to keep a valid credit card on file in our office. We process all payments on the day of your Healthy Green Home Cleaning appointments.
Is the work of your house cleaning service guaranteed?
Feng Shui Cleaning Services backs all cleaning service work with a 100% Satisfaction Guarantee. If you're unhappy with any area we've cleaned, just call within 24 hours and we'll come back and reclean it free of charge.
